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Sterling is the vendor currently used for background checks. The following links provide information for working with the system.

• Training Documents
• Security Requests
• Minor Documents
• FCRA Documents
• Contact Information

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Training Documents

• (Sterling)
• (Sterling)
• (Sterling)
• (Sterling)

Policies and Procedures

• Background Check Policy

Security Requests

Manual Process / Minor Documents

•  (fillable .docx)
• (.docx)

FCRA Documents

Sterling Contact Information

For escalation, program changes, forecasting, compliance changes, along with bi-weekly touch bases and onsite/online business reviews, contact:

Jennifer Flanagan
Client Success Partner 
Direct: (617) 610-1816
Email: Jennifer.Flanagan@sterlingcheck.com

For Day-to-day inquiries around orders, turnaround times, user set up, password reset etc., contact:

Tanvi Nandu
Client Success Associate
Email: Tanvi.nandu@sterlingcheck.com